Home :: FAQs
How Long Does It Take To Process My Order?
Most orders are processed and dispatched within 3 working days of receipt of payment. If there is going to be a delay of 5 days or more due to availability of stock we will notify you of this. All orders are dispatched via An Post Express next day service - this requires a signature - your order will need to be collected from your local sorting office if the postperson misses you when they attempt delivery.
How Much Is Postage?
Postage is a flat fee of €5.75, within the Republic of Ireland. Postage to Great Britain is €9.75 & to the Rest of the World is €20.
How Will I Know If My Order Has Been Placed Correctly?
You will get an order confirmation with an order confirmation number from us - please note a Paypal receipt is not an order confirmation.
How do I upload a photo?
Tick the option to add a photo when placing order, then email through your photo quoting your order number immediately after placing order to : firstname.lastname@example.org